Agent by agent. Channel by channel.
Where work already happens — in Microsoft 365.
Start small. Scale with results.
NAV is the foundation that makes AI actually work.
How you become AI-driven in practice
AI agents with clear mandates handle repetitive tasks in customer communication, administration, and internal workflows — so your team can focus on what actually creates value.
Telephony, chat, email, documents, and meetings. AI meets both customers and employees in your existing workflows — without introducing a new system.
Everything is built in your Microsoft 365 environment. No new platforms, no new vendors — and all data stays in your tenant.
We show you what your Microsoft 365 can actually do with agents in place.
AI agents need structure to create real value. Microsoft 365 already has
everything in place — but without a clear model, work becomes fragmented
and the impact gets lost.
NAV brings your tools, information, and workflows together into one
structure — so AI can operate across your business, not just in isolated
use cases.
When the HUB model needs to work in reality — not just in theory. We help organizations move from scattered features to a cohesive way of working in Microsoft 365. With HUB as the structure, we create order in how work, information and AI actually connect in day-to-day operations.
We don't start with AI features, but with how work actually happens. By building a clear hub in Microsoft 365, we create structure in information, roles and flows — so that both people and Copilot work in the same direction.
Copilot and AI agents create value only when structure, permissions and data flows are right. We build HUB so that AI can be used, trusted and further developed — directly in your existing Microsoft 365 environment.
We build on what you already have. No external systems. No parallel platforms. This means you can go live quickly, work iteratively per role and team — with clear control and short time-to-value.
We don't walk away after implementation. With Results-as-a-Service, we follow up, improve and continuously develop your digital workplace — in line with usage, maturity and business needs.
We create structure where work actually happens — and deliver impact quickly in Microsoft 365. HUB is built step by step, with low risk and clear value from the start.
We start with how you work in everyday operations — not with systems, workshops or theories. Where does friction occur? What takes too long? What lacks clear ownership?
→ The right focus from the start, without unnecessary complexity.
With HUB as the foundation, we prioritise a few key areas where structure delivers immediate impact: telephony and calls in Teams, sales support and follow-up, documents and cases, reporting, ESG and AI support.
→ Improvements that are felt in day-to-day operations.
We build on what you already have, directly in Microsoft 365. No external systems, no parallel platforms, no lengthy projects.
→ Short time-to-value and low risk.
HUB Core is the foundation and serves as the organisation's shared way of working in Microsoft 365. Beyond HUB Core, you can choose to add Results-as-a-Service for specific services where impact can be measured — such as automation of incoming calls and self-service, smarter sales and follow-up flows, and processes where time savings and quality can be tracked.
→ RaaS is used where impact can be measured — not to run HUB Core.
Everything happens in your Microsoft 365 environment — you own the data, the structure and the way of working.
Most organisations see measurable impact early when AI is used within a structured way of working. By combining AI automation, Copilot and Teams telephony in role-based workflows, time is freed up, costs are reduced and decision-making improves — directly in Microsoft 365.
When Copilot and automation are used in clearly defined workflows, many organisations save 2–4 hours per employee per week in everyday work.
By bringing sales, documents, cases and communication into the same flow, recurring tasks can be automated and manual steps reduced by 30–70 %.
When the right information is summarised and available directly in workflows, decisions can be made faster and with better insight, particularly in sales, management and support.
With Results-as-a-Service, we track how the way of working is used in practice — with clear ROI, short payback time and a focus on real impact over time.
We help you get the most out of what you already pay for in Microsoft 365. Less administration, faster workflows and a clearer way of working — with concrete improvements that make an immediate difference.